Shipping Policy

All local deliveries will be completed via registered/ trackable postage. Packages are estimated to reach within one working week from shipping date. 

For orders below $60, a flat delivery fee of $3.00 will be charged. For orders of $60 and above, the local delivery fee is waived.

For international deliveries, packages will also be sent via registered/ trackable postage. Delivery fees vary by region:

  • Malaysia and Brunei: flat delivery fee of $8
  • Countries in Asia & the Pacific (except Australia, Japan & New Zealand): flat delivery fee of $15
  • Australia, Japan, New Zealand & rest of the world: flat delivery fee of $25

For orders of $150 and above, the international delivery fee is waived.

International deliveries may require two working weeks from the shipping date to reach the destination. Actual shipping duration may take more than two weeks, depending on the distance of the destinated region(s) as well as other unforeseen factors. Please also note that customers are responsible for the payment of the relevant customs, import fees and/or taxes, where applicable, for the delivery to proceed smoothly.

 

Please ensure that your delivery address is updated and accurate. Incorrect or incomplete addresses may result in delayed delivery. Re-delivery of packages (local/ international) is chargeable.